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Frequently Asked Questions

FAQ - Here you can find answers to frequently asked questions. More questions? Write to us via the web form.


Important info for the users / visitors of this website is one of the websites operated by Coastline Villa Holding B.V.  Please read these terms and conditions of use (hereafter referred to as ‘General Terms and Conditions’) carefully before using the Coastline Villa Holding B.V. website. By using the Coastline Villa Holding B.V. website you acknowledge that you have taken note of and accept the General Terms and Conditions. If you do not accept one or more of the General Terms and Conditions you should not use the Coastline Villa Holding B.V. website.The General Terms and Conditions are also available for inspection at the offices of Coastline Villa Holding B.V. at Jacob van Lenneplaan 36, 3743AR Baarn, The Netherlands, and will be sent to you upon request.


This website has been compiled by Coastline Villa Holding B.V., having its registered office at Jacob van Lenneplaan 36, 3743AR Baarn, The Netherlands. The website is the property of Coastline Villa Holding B.V.. is governed by the General Terms and Conditions of Coastline Villa Holding B.V.. Supplementary conditions may apply in addition to these General Terms and Conditions if that is explicitly indicated.


Coastline Villa Holding B.V., hereafter referred to as ‘’, is not a contractual party with respect to the leasing and letting of holiday accommodations or the offer of holiday accommodations to be leased and let. is merely a website that presents the offers of third parties and facilitates its users’ ability to find offers by means of a search engine. An agreement to lease holiday accommodations through is entered into directly with the representative of the holiday accommodation in question.

  • The representatives of the holiday accommodations are independent organizations or owners that arrange for the administrative handling of the booking on behalf of the landlord and receive the payments. That can be a tour operator, a booking agent or occasionally the owner of the holiday accommodation itself. They will be referred to hereafter as the ‘Landlord’.
  • is not the Landlord.
  • When effecting a booking or option, the name of the Landlord is always indicated on the page where the holiday accommodations are described and/or offered.During the booking process will clearly indicate with which Landlord the tenant concludes the lease for the holiday accommodation in question.
  • kindly requests you to contact the Landlord directly with respect to any questions about a booking, the booking process and the booking conditions or questions about the holiday accommodations themselves.
  • The booking is governed by the Landlord’s General Terms and Conditions. kindly requests you to contact the Landlord directly if you wish to make a change to or cancel an existing booking.
  • If you have caused any damage during your stay in a holiday accommodation, or if you have any complaints about the use of the holiday accommodation, you should directly contact the Landlord with which you booked the holiday accommodation.

No additional fees

Unlike other intermediaries, does not charge a fee for the intermediation in searching for/finding or reserving holiday accommodations, nor does it receive any commission. Thus, there are no additional costs for you as the tenant, other than those indicated in the lease with the Landlord. receives a fixed amount from the Landlord for each booking to cover administrative expenses. As a result, the total rental for the holiday accommodation is as low as possible for you, the tenant.

Due care in respect of website; limitation of liability and the companies affiliated with it have exercised all due care in compiling this website in order to ensure that the information it contains is reliable and up to date. However, even if due care is exercised it is not always possible to prevent inaccuracies and incomplete information. is not liable for any errors or incomplete information. Of course we will correct an error or incomplete information as soon as we become aware of it.

General information on the website

This website contains information to help you in choosing holiday accommodations. The information is intended to be advisory and informative in nature and is also intended to help you put your expectations in the right perspective. It is in your own interest to read the information carefully.Photographs and descriptions of destinations and holiday accommodations on this site are as accurate as possible and are intended to give you a good impression of what is being offered. However, it is possible that your specific destination or holiday accommodation may not be depicted.


This website contains hyperlinks to other websites. If a particular website is operated by, that will be indicated. All other linked websites are the property of and/or are operated by third parties over which has no control. Therefore, is not responsible for and accepts no liability whatsoever in respect of the correctness, completeness and timeliness of such websites or their content, in respect of their accessibility, or in respect of whether the information that is made available through such websites can be used legally. The information on third parties’ websites that can be accessed via links does not form part of the information made available by in order to book a Travel Product from you have any doubts about the correctness of such information or if you discover any inaccuracies, we recommend that you contact the party offering that information (usually the representative of the holiday accommodation in question). is not liable for damage caused directly or indirectly by the use of information that you derive from

Intellectual property rights

All intellectual property rights in respect of website(s) vest exclusively in and/or its suppliers. Intellectual property rights include patent rights, trademark rights, trade name rights, database rights, model rights, domain names and other intellectual property rights related to its website(s) and in general. Trademarks or identifying marks and/or any designations with respect to copyrights, trade names or other intellectual property rights that are affixed to the materials, may not be changed or removed, nor may those materials or any part of them be changed or reproduced, nor may any damage be caused to or unjustified advantage be taken in any way of the reputation in respect of the intellectual property rights of one copy of the materials made available on the website may be downloaded for private, non-commercial use. The materials made available may not otherwise be copied, changed, distributed, disseminated, reverse engineered, decompiled or any other way used and/or exploited without the prior written permission of

Liability and indemnification is not liable for the content of its website(s). also is not liable for damage arising from or related to the use of materials made available on its website(s) (or the inability to access such materials) or materials obtained via also is not liable for damage resulting from the use of electronic means of communicating with its website(s), including but not limited to damage resulting from the failure to deliver, or delays in the delivery of, electronic messages, interception or manipulation of electronic messages by third parties or by software/hardware used for electronic communications and the transmission of viruses. The foregoing limitation of liability does not apply if the damage is the result of an intentional act or gross negligence on the part of does not guarantee that the information and materials offered on the website are up to date, complete and/or also does not guarantee that the information offered on its website(s) is free of errors, defects and/or also does not guarantee that such errors and/or defects on the website will be corrected or that viruses will be eradicated.Our Cookie Policy and Privacy Policy do not apply to personal data that are collected from you and processed on or via other websites.

Unsolicited information

If you send to, via e-mail or otherwise, unsolicited ideas and/or materials, including but not limited to texts, images, sounds, software or other information (referred to hereafter as the ‘Materials’), will be entitled to use, copy and/or commercially exploit those Materials, all in the broadest sense of the words, without owing any remuneration, and will not be obliged to keep such Materials confidential. You hereby indemnify in respect of all damage and costs that suffers or incurs in connection with claims of third parties that the use and/or exploitation of the Materials infringes intellectual property rights or other rights of third parties or is otherwise wrongful towards a third party.

Other provisions reserves the right to unilaterally modify or amend the General Terms and Conditions or to change this website without any prior notification.
If one or more of the provisions contained in these General Terms and Conditions are invalid, contrary to the law or unenforceable, that will not affect the validity of the other provisions. The invalid or unenforceable provision will be interpreted on the basis of a valid provision that is as close as possible to the purport of the invalid or unenforceable provision.’s failure to exercise any right or take recourse to any legal remedy does not imply the waiver of that right or remedy.
The General Terms and Conditions are governed by Dutch law. Any disputes that arise between, a user/visitor and third parties will be submitted to the competent court in Utrecht The Netherlands, for adjudication.