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Frequently Asked Questions

FAQ - Here you can find answers to frequently asked questions. More questions? Write to us via the web form.

Information about our terms of use

Review the rules and conditions that apply to the use of Akomgo and our services

Important Information for Visitors of Akomgo.com

Akomgo.com is one of the websites operated by Coastline Villa Holding B.V. Please carefully read these Terms and Conditions (hereafter referred to as the "General Terms and Conditions") before using the Akomgo.com website. By using this website, you acknowledge that you have read and accepted the General Terms and Conditions. If you do not accept any of these terms, you should not use the website. The General Terms and Conditions are also available for inspection at the offices of Akomgo.com at Trorenlaan 9, 1261 GA, Blaricum, The Netherlands, and can be sent to you upon request.

General

This website has been compiled by Akomgo.com, a property of Coastline Villa Holding B.V., headquartered at Trorenlaan 9, 1261 GA, Blaricum, The Netherlands. The use of Akomgo.com is governed by the General Terms and Conditions, with supplementary conditions applicable where explicitly indicated.

Lease

Akomgo.com does not serve as a contractual party for leasing holiday accommodations or offering them for rent. Instead, Akomgo.com acts as a platform to present offers from third parties, facilitating users in finding holiday accommodation through its search engine. Any rental agreement made via Akomgo.com is directly between you and the representative of the accommodation.

Representatives, referred to as "Landlords," may be tour operators, booking agents, or the property owners themselves. During the booking process, the Landlord’s name will always be clearly indicated on the page where the accommodations are described or offered. Akomgo.com encourages direct contact with the Landlord for any questions regarding bookings, accommodations, changes, or cancellations.

No Additional Fees

Unlike other intermediaries, Akomgo.com does not charge fees for helping you find or book holiday accommodations. Akomgo.com does not receive any commission from the tenant. The total rental cost is kept as low as possible for you. Landlords may pay publication fees to list their accommodation, and in the case of professional rental companies, a commission on the rental may also be charged.

Website Accuracy and Liability

Akomgo.com and its affiliated companies have taken great care in compiling this website to ensure that the information is reliable and up-to-date. However, errors and omissions can occur. Akomgo.com is not liable for any inaccuracies or incomplete information. If we become aware of any errors, we will correct them promptly.

The information on this website is intended to assist you in selecting holiday accommodations and to help manage your expectations. Descriptions and photographs of destinations and accommodations are as accurate as possible, but some variations may occur.

Hyperlinks

This website contains links to other websites. If a site is operated by Akomgo.com, this will be clearly indicated. All other websites are controlled by third parties, and Akomgo.com has no responsibility for the accuracy or content of these sites. Akomgo.com accepts no liability for damage resulting from the use of third-party websites.

Intellectual Property Rights

All intellectual property rights regarding the Akomgo.com website and its content are owned exclusively by Akomgo.com or its suppliers. This includes trademarks, trade names, patents, and copyrights. You may download one copy of materials for personal, non-commercial use, but reproduction or alteration of any part of the website without written permission from Akomgo.com is prohibited.

Liability and Indemnification

Akomgo.com is not liable for the content on its website or for damages arising from the use of its website or electronic communication tools, such as email. The limitations of liability do not apply if the damage is caused by intentional misconduct or gross negligence on the part of Akomgo.com. Akomgo.com does not guarantee that the information on the website is free from errors, defects, or viruses.

Unsolicited Information

If you send unsolicited materials to Akomgo.com (e.g., texts, images, sounds, or software), Akomgo.com is entitled to use and exploit these materials without compensation and without an obligation to maintain confidentiality. You indemnify Akomgo.com from any damages or claims arising from the use of such materials.

Other Provisions

Akomgo.com reserves the right to modify or update the General Terms and Conditions or the website without prior notice. If any provision is deemed invalid or unenforceable, the remaining provisions will still apply. Failure to exercise any right or remedy does not imply waiver of such rights.

The General Terms and Conditions are governed by Dutch law. Any disputes will be submitted to the competent court in Amsterdam, The Netherlands.

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